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Flexport founder rescinds dozens of job offers to get ‘house in order’ days after CEO pushed out

When Ryan Petersen, the founder of Flexport, selected Dave Clark, formerly the head of Amazon’s consumer division, to lead the high-profile freight forwarding and logistics startup, he emphasized the need for an “entrepreneur” and a builder, rather than another typical executive.

However, it became apparent that Petersen and Clark had divergent interpretations of this vision. Now, with Clark’s sudden departure after only a year in the role, and Petersen returning as CEO, the situation has become personal.

Just two days following Clark’s abrupt exit as CEO, Petersen announced that the company would retract numerous job offers and explore leasing out its office space as part of a cost-containment effort to “realign its operations.” Petersen shared this announcement on X, formerly known as Twitter:

Flexport is retracting several signed job offer letters for individuals who were set to begin employment as soon as this Monday. I deeply apologize to those individuals who anticipated joining our company but will not be able to do so at this time. It’s regrettable, but there’s no way around it. We have implemented a hiring freeze for several months, and I’m unsure why over 75 people were hired or why we had over 200 open positions listed on our website. All of these positions have been canceled, except for a few crucial roles directly linked to our most significant initiatives, such as improving the timeliness of our freight services. A member of the Flexport team will contact each of you personally as soon as possible to explain this decision. I hope you will forgive us someday and even consider returning to work with us once we have reorganized our operations. However, now is not the right time to expand our workforce and expenses.

In a separate post, he mentioned that Flexport had high-quality office space available for sublease in San Francisco, Los Angeles, New York City, and other global locations:

“We have significantly more office space than we need for our current team size—we rented space for a team twice our size!! Our new official Flexport real estate policy is that we won’t acquire new office space until there’s always a line at the bathroom in our current office.”

Petersen’s primary grievances regarding Clark’s leadership, at least based on his public comments, appear to revolve around costs, particularly rapid hiring and expansion.

However, it’s worth noting that Clark’s hiring and ambitious “entrepreneurial” vision for Flexport were not kept secret. In fact, Clark served as co-CEO alongside Petersen for his first six months on the job, as per Petersen’s own statements in September 2022. Petersen then transitioned into an executive chairman role.

Just four months ago, Flexport expanded significantly by acquiring Shopify’s logistics unit, representing a major development for the company, which offers ocean, air, truck, and rail freight forwarding and brokerage services. Shopify received stock equating to approximately 13% equity interest in Flexport as part of the deal.

Petersen even reiterated that he and the board were fully aware of Clark’s actions, stating that “we were on it, trusting in the growth plan that has not materialized.”

Flexport’s board and Petersen, who were initially supportive of Clark’s growth strategy, have now become impatient and shifted their approach. It appears that controlling spending and achieving profitability, rather than unbridled growth, is the new strategy. Consequently, Clark and some of his key appointments have departed.

An outstanding question remains regarding the fate of the Shopify logistics unit acquired earlier this year.

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