DoorDash revealed its latest enhancements to ensure the safety of its delivery personnel, as announced on Friday. The food delivery service is rolling out three new safety tools within its mobile app. These tools encompass driving insights, an expanded Apple CarPlay integration available in additional states, and the inclusion of speed limit notifications in the in-app navigation interface.
The driving insights feature provides valuable information to delivery drivers about their personal driving habits. Utilizing location data already gathered from the driver’s phone, the DoorDash app, known as Dasher, will now identify abrupt changes in acceleration and braking patterns. By offering these insights to its drivers, DoorDash aims to help them understand their individual driving behaviors and encourage safer driving practices.
The Driving Insights feature is currently accessible in the following cities: Atlanta, Houston, Dallas, Detroit, Cleveland, Miami, Charlotte, Palm Beach, Phoenix, and Salt Lake City.
DoorDash initiated a pilot program for integrating Apple CarPlay with the Dasher app earlier this year in select markets. It is now expanding this integration to 17 U.S. cities, including Washington, D.C., Des Moines (IA), Sarasota (FL), Little Rock (AR), El Paso (TX), Huntsville (TN), Toledo (OH), Grand Rapids (MI), Rochester (NY), Myrtle Beach (SC), Reno (NV), and Augusta (GA). With Apple CarPlay, DoorDash drivers can synchronize their iPhone’s interface with their car’s infotainment system, enabling them to view the app’s navigation interface on their car’s built-in screens.
While DoorDash has traditionally displayed posted speed limits to its drivers, the company’s app will now include on-screen indicators that reveal how a driver’s speed compares to the posted speed limit. This new feature is available to all drivers who use in-app navigation.
This announcement follows DoorDash’s introduction of a suite of safety features earlier in the year, which included reducing notifications to delivery personnel while they were driving, urging customers not to send texts to delivery drivers while they are on the road, launching a one-tap messaging system for delivery personnel to quickly communicate messages like “I’m on my way to the store” or “I’m waiting for your order,” and more.
