Bangalore-based edtech startup Seekho offers a Netflix-like platform that allows users to access educational content and upskill. Here’s how WebEngage’s Startup Program helped the founders derive insights to increase conversions, retain existing users, and more.
Rohit
Choudhary, Keertay Agarwal, and Yash Banwani were scaling services at KukuFM
when they realised the existence of a huge market keen to access educational
content in regional Indian languages. That was the genesis of Bangalore-based
Seekho, an edtech platform that helps working professionals, and small business
owners of the underserved India, learn faster and most effectively “Social
media is abuzz with informative and engaging content in all areas of life.
However, there is a lack of reliability. At Seekho, we are building a platform
where our users can dedicate small amounts of their time to watching reliable
educational content,” Agarwal said. Most edtech platforms offer long,
often tedious courses, but Seekho enables users to use their pockets of time
meaningfully – and learn. The platform currently provides content around
categories like technology, business, and money. It offers a subscription-based
pricing model for users to access more than 5,000-plus edutainment micro
series. Retention is the key growth driver Founded in 2020, Seekho
has come a long way in three years. The platform has 1 lakh plus paying
subscribers. The founder’s credit WebEngage’s Startup Program, saying it helped
them derive insights to increase conversions, retain existing users, and
more. “If you have a leaky bucket and you want to keep your growth rate
up, only retention can help you save costs on the acquisition,” said Agarwal,
emphasising the importance of retention marketing for Seekho. He added
that retention is an important metric for any startup to grow sustainably.
“Retention is a great proxy to understand the revenue from renewals. It helps
subscription businesses like us to gain confidence on renewals,” he said.
Building with WebEngage Seekho joined the WebEngage Startup Program in March
2022 as an early-stage startup. “Joining this program helped us to run
communication experiments, increase conversions, and also save tech bandwidth
on various experiments. One of the highlights is the exemplary support team. It
is always available to offer us quick solutions and resolution to our issues,”
Agarwal said. Seekho’s subscription-based model required founders to
consistently work on solutions that would not only increase the number of
subscribers but also retain existing users. Both these goals were successfully
fulfilled using the various tools and services offered by WebEngage. Sharing some of the
key learnings while building Seekho, Agarwal said, “We have realised users
spend around 15 minutes on our platform, which may be lesser than a typical
entertainment platform. However, our retention rate is at par with them. So, we
believe that we have built a useful product.” Agarwal said Seekho aims to
become the largest edutainment platform in India and beyond. “We are also
looking to expand to many geographies and regional languages other than Hindi.
We want to become the Netflix for learning.” The cost of acquiring new
customers for businesses is significantly high and hence more and more
companies are now investing in retention marketing tools.