Walmart Global Tech (WGT) has joined forces with IIT Madras to inaugurate the Walmart Centre for Tech Excellence, a pioneering initiative aimed at supporting micro, small, and medium enterprises (MSMEs) in the manufacturing and retail sectors. The primary focus of the center is to spearhead the development of cutting-edge solutions that facilitate MSMEs’ adoption of AI and digitization, thereby enhancing operational efficiency and profitability. Among its key objectives is the creation of an open-sourced, domain-agnostic platform that will democratize access to engineering analytics solutions. Furthermore, the center will curate a repository of case studies to accelerate AI adoption within the manufacturing and retail industries. These case studies will serve as the foundation for skilling programs designed to educate stakeholders on the fundamentals of AI and its practical applications in their respective sectors.
Salesforce Introduces Einstein Copilot: A Customizable AI Assistant for CRM
Salesforce, a global leader in customer relationship management (CRM) technology, has unveiled Einstein Copilot, a groundbreaking AI assistant tailored for CRM operations. This new addition to Salesforce’s suite of solutions offers users the ability to generate responses using their proprietary data securely, without the need for extensive AI model training. Einstein Copilot’s capabilities encompass answering queries, summarizing content, crafting new content, interpreting complex conversations, and automating tasks within Salesforce’s AI CRM applications. Noteworthy features include its grounding prompts in the data cloud, customizable actions tailored to specific business requirements, and a sophisticated reasoning engine that ensures the delivery of trusted responses and actions.
Genpact Partners with Tropicana Brands for Business Transformation
Genpact, a global professional services firm, has entered into a strategic collaboration with Tropicana Brands Group with the aim of revolutionizing its global business services and supply chain operations. Leveraging Genpact’s domain expertise and digital business platform, the collaboration seeks to implement standardized processes, data analytics, and innovative digital solutions to enhance Tropicana Brand Group’s finance and accounting (F&A) operations. The initiative is poised to streamline and automate various critical F&A functions, spanning master data management, accounts payable, expense management, order to cash, general accounting, reporting, customer supply chain, and procurement operations. As part of the engagement, Genpact will conduct S/4 HANA testing to facilitate the deployment of new systems, thereby enabling new Global Business Services capabilities.
Dell Introduces Innovative Solutions for Communications Service Providers
Dell Technologies has announced the launch of cutting-edge solutions designed to assist communications service providers (CSPs) in their journey towards network cloud and operations transformation. The Dell Telecom Infrastructure Automation Suite offers comprehensive automation capabilities for the orchestration and lifecycle management of multi-vendor network cloud infrastructure. Built on open standards and APIs, this suite provides CSPs with the flexibility to deploy and manage infrastructure across distributed, multi-vendor environments. Additionally, the Dell Telecom Infrastructure Blocks for Red Hat offer a fully engineered hardware and software solution equipped with Dell servers and Red Hat technologies, facilitating streamlined telecom cloud design, deployment, and lifecycle management.
LTIMindtree Joins IBM Quantum Network for Quantum Computing Innovation
LTIMindtree has become the first Indian Global System Integrator to join the IBM Quantum Network, marking a significant milestone in quantum computing innovation. Through this partnership, LTIMindtree gains access to IBM’s extensive resources, including quantum computing systems, software, and expertise, to drive quantum research initiatives aimed at addressing business and societal challenges. Collaborating with IIT Madras, an IBM Quantum Innovation Center, LTIMindtree intends to embark on a series of long-term projects encompassing applied research, quantum computing workshops, and research grants, with the ultimate goal of leveraging quantum computing for transformative innovation.
Yellow.ai Unveils Email Automation Feature Powered by Gen AI
Yellow.ai, a leading provider of customer service automation solutions, has introduced an email automation feature leveraging Gen AI technology. Designed to manage high volumes of email-based support inquiries, this innovative feature autonomously handles 80% of incoming email queries, ensuring swift and accurate responses round the clock. Equipped with the capability to comprehend complex, unstructured emails in multiple languages, the platform integrates seamlessly with Yellow.ai’s omnichannel customer service platform. By reducing ticket volumes and improving first contact resolution rates, the platform is poised to deliver significant operational cost savings.
Rakuten Launches SixthSense Data Observability Platform for Enhanced Operational Excellence
Rakuten, the renowned Japan-headquartered ecommerce platform, has unveiled Rakuten SixthSense Data Observability, a groundbreaking platform designed to enhance operational excellence through real-time data reliability and accuracy. Leveraging AI and ML models, this platform offers a range of benefits, including the elimination of data blind spots, AI-powered insights, proactive error resolution, and full data lineage tracking. By ensuring the reliability, availability, and accuracy of data, Rakuten SixthSense Data Observability empowers organizations to achieve new standards of efficiency and operational excellence.
Inntot Technologies Achieves Milestone in Automotive Deployments
Inntot Technologies, a leading provider of software-defined radio and in-cabin audio technology solutions, has achieved a significant milestone with half a million deployments in the automotive segment. Renowned for its innovative solutions, Inntot Technologies collaborates with major car manufacturers and automotive Tier I companies to deliver cutting-edge audio intellectual property portfolio, including context-based adaptive audio, active noise cancellation, and spatialization features. With its software-defined radio-based receiver solutions, Inntot Technologies continues to drive innovation and excellence in the automotive industry.
Tech Mahindra and Pegatron Collaborate on Private 5G Solutions
Tech Mahindra and Pegatron, a global electronics manufacturing company, have entered into a strategic collaboration to develop private 5G solutions for global enterprises. Leveraging Pegatron’s purpose-built private 5G product portfolio and Tech Mahindra’s expertise in large-scale 5G transformations, the partnership aims to deliver end-to-end 5G for Enterprise (5G4E) solutions tailored for global enterprises and manufacturing customers. By combining their strengths, Tech Mahindra and Pegatron seek to enable enterprises to harness the transformative power of 5G technology to drive innovation and business growth.
HCLTech’s iMRO/4 Solution Receives SAP Certification for Deployment on SAP S/4HANA Cloud
HCLTech has announced that its maintenance, repair, and overhaul (MRO) solution, iMRO/4, has received certification for deployment on SAP S/4HANA Cloud via RISE with SAP. Designed to enhance the management and utilization of high-value assets across various industries, iMRO/4 aligns closely with SAP’s product roadmap and developments. Comprising the iMRO Digital Core and a suite of iSAM products, the solution offers integrated and complementary functionality, enhancing the SAP S/4HANA enterprise asset management ecosystem. As an SAP Global Strategic Services Partner, HCLTech remains committed to delivering user-centric solutions and driving innovation in asset management.
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